Terms of sale

The seller and your purchase

These terms apply to consumer purchases from the MARLIN store at wearmarlin.com. Your purchase agreement is with KVAMME KI, organisation number 937 858 582, Furnes 23, 5960 Dalsøyra, Norway. Contact elias@wearmarlin.com about your purchase.

The seller is responsible for your purchase. Stripe processes payments, and our production partner makes and dispatches your items. You do not need to pursue either provider instead of the seller to exercise your rights concerning the goods.

Nothing in these terms limits the mandatory rights you have as a consumer. Where a mandatory consumer protection rule gives you stronger rights, that rule takes precedence.

Products and selection

Read the description, fabric information, available sizes and ordering status on each product page before ordering. Different pieces can have different size ranges and delivery restrictions. The Burgee Set contains one Burgee Crew and one Harbour Pant; select a size for each piece separately.

Product images illustrate the design and styling. Colour can appear different across screens and lighting conditions. This does not excuse a material difference between the item supplied and the description on which your purchase was based.

Standard designs are produced to order. Choosing a standard size or buying an item that is produced after purchase does not, by itself, remove your right of withdrawal.

Prices and currency

The store suggests a currency based on your approximate location or browser language. You can choose another supported currency before checkout. Stripe checkout uses the selected currency; the store does not automatically switch the charge to NOK.

Product prices are shown in your selected currency. The delivery charge and the total payable to MARLIN are shown before you confirm payment. KVAMME KI is not registered in the Norwegian VAT Register and does not add Norwegian VAT to the sale. Any separately disclosed import tax, customs duty or carrier clearance charge is explained on our delivery page. Any exchange or card charges imposed separately by your bank are governed by your arrangement with that provider.

Converted prices may change when exchange rates are refreshed. If a price changes between the bag and checkout, the store asks you to review the updated price before you can continue.

Checkout and payment

Check your selected products, sizes, quantities and complete delivery address in your bag. Delivery is calculated automatically when your complete address is entered. Review the delivery quote and total before continuing to Stripe. The delivery address and charge are fixed for that payment; return to your bag if you need to change them, then review the automatically updated delivery quote and total. A successful payment is processed through Stripe. In the current checkout flow, payment is taken when the order is placed, before production and dispatch.

Keep the payment and order confirmation for your records. If you notice an error, contact the seller promptly using the details provided with your order. A requested change may depend on whether production or dispatch has begun; your statutory rights remain unaffected.

Delivery

Worldwide delivery is available where our fulfilment partner can serve the delivery address and selected items. Availability and the delivery charge are quoted in your bag before payment. An address without an available delivery quote cannot proceed to payment. Depending on the destination and shipping method, customs authorities or the carrier may collect import taxes, duties or clearance charges separately. See the customs information before ordering. See delivery & returns for the current information about production, dispatch and receiving your order.

The seller remains responsible for delivery until you, or a person you designate other than the carrier, takes physical possession of the goods, except where the law provides otherwise. If an order is delayed, your statutory rights apply.

Changing your mind

For standard designs bought online, you have 14 days from the day after receipt to tell us that you wish to withdraw, without giving a reason. Email elias@wearmarlin.com with a clear withdrawal statement. You may use the withdrawal form. The return and refund process is explained on our delivery & returns page.

The right of withdrawal is separate from your rights if an item is faulty, damaged, incorrect or otherwise does not conform to the purchase agreement.

If something is wrong

If you receive an incorrect or defective item, notify the seller within a reasonable time after discovering the problem. A notification made within two months of discovery is always considered timely under Norwegian consumer purchase rules.

Depending on the circumstances, you may be entitled to repair, replacement, a price reduction, cancellation of the purchase or compensation. A general return policy does not replace these rights. See delivery & returns for further information.

Questions and disputes

Raise a concern with the seller first so it can be reviewed. Include your order reference and a clear description of the issue; do not send full payment card details.

If a dispute cannot be resolved directly, eligible consumer disputes can be referred to the Norwegian Consumer Authority, Forbrukertilsynet, for mediation. Information on consumer rights is also available from Forbrukerrådet.

The Norwegian consumer information on these pages does not remove mandatory protections or complaint routes available to you in your country. These terms cannot be used to reduce those rights.